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A theory of organizational structures for development and infrastructure professionals

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posted on 15.03.2022, 04:50 authored by Leonardo LeiteLeonardo Leite, Nelson Lago, Claudia Melo, Fabio Kon, Paulo Meirelles
DevOps and continuous delivery have impacted the organizational structures of development and infrastructure groups in software-producing organizations. Our research aims at revealing the different options adopted by the software industry to organize such groups, understanding why different organizations adopt distinct structures, and discovering how organizations handle the drawbacks of each structure. By interviewing 68 carefully-selected IT professionals and analyzing these conversations through a Grounded Theory process, we identified conditions, causes, reasons to avoid, consequences, and contingencies related to each discovered structure (segregated departments, collaborative departments, API-mediated departments, and single department). In this way, we offer a theory to explain organizational structures for development and infrastructure professionals. This theory can support practitioners and researchers in comprehending and discussing the DevOps phenomenon and its related issues, and also provides valuable input to practitioners' decision-making.

Funding

CNPq proc. 465446/2014-0

CAPES – Finance Code 001

FAPESP proc. 14/50937-1

FAPESP proc. 15/24485-9

FAPESP proc. 2019/12743-4

History

Email Address of Submitting Author

leofl@ime.usp.br

ORCID of Submitting Author

0000-0001-5762-5413

Submitting Author's Institution

University of São Paulo

Submitting Author's Country

Brazil

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