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Investigating Usability and User Experience of Software Testing Tools
  • Pranavan Theivendran
Pranavan Theivendran
Sri Lanka Institute of Information Technology

Corresponding Author:[email protected]

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Abstract

This research study aims to investigate the usability and user experience of two popular software testing tools, Selenium and JMeter, and propose a solution to improve the testing process. In today's fast-paced business world, software development is a critical aspect, and constant testing and improvement are necessary to maintain a competitive edge. However, testers often face challenges in using these tools, such as difficulties in understanding how to use them, spending excessive time searching for resources, and struggling to find errors in the software code. To address these issues, this study proposes the development of a software tool that can analyze the inputs and suggest how to fix errors in text format, as well as recommend relevant website links for debugging. The tool will also provide information on the different testing types that can be conducted by analyzing the data. This solution will improve the testing process by ensuring it is secure and maintains the privacy of company data. The research will be conducted through a mixed-methods approach, including surveys, interviews, and usability testing. The findings will be analyzed to identify the common issues faced by testers while using these tools and to propose a solution to address them. The study's results will be useful for developers, testers, and organizations that use these tools to identify issues and improve their software testing process. Overall, this research will contribute to the advancement of software testing practices and improve the reliability and performance of software solutions.